NV Tone team is ready to support and help you out at any point of your experience with our products. We are glad to help you out through our email, but before you write an inquiry please read our little FAQ. It is likely that your question was already answered by us 😉
General inquiries and questions with answers.
Yes, of course! We take and ship our orders to anywhere in the world with guaranteed tracking.
We will ship your device in approximately 2-3 business days.
We use UPS Express to the door with the required signature. This method is available for:
Albania, Algeria, Andorra, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Croatia, Curacao, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, Georgia, Germany, Gibraltar, Greece,Guadeloupe, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Kazakhstan, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malaysia, Malta, Mexico, Moldova, Monaco, Mongolia, Montenegro, Morocco, Nepal, Netherlands, New Zealand, Norway, Oman, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Qatar,Romania, Russia, Saudi Arabia, Senegal, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Turkey, Ukraine, United Arab Emirates, United Kingdom, United States of America, Uruguay, Vietnam. The delivery takes approximately 3 business days.
For the other countries, we use the priority airmail. It could be either to the door or to the closest post office depending on what method the Priority mail uses in your country. This delivery option takes approximately 7-12 business days.
We work directly with our customers. However, we do work on getting reliable dealers at the same time.
We use PayPal. We also required to have a PayPal account in order to pay for the order. The reason is that we use both the PayPal address and the delivery address left on the website for shipping. It prevents the possibility to ship the product to the incorrect address (address with typos).
All prices are listed in USD.
Yes, of course! We use PayPal as the payment system, which converts any currency into the USD. The price in your currency would be listed in PayPal while you pay according to the current exchange rate.
Company name: NV Tone, Inc.
Corporation number: 7506747